Emergency Information
This website and the services I provide are not intended for crisis intervention or emergency response. If you are experiencing a mental health crisis, feeling unsafe, or considering harm to yourself or others, please do not wait for an appointment—seek immediate help from one of the resources below or call 911.
I do not provide crisis counseling or emergency response through my website, email, or telehealth sessions. Messages sent through my website are not monitored 24/7.
Primary statewide numbers (use these from anywhere in NY):
Dial 988 — 988 Suicide & Crisis Lifeline (24/7).
Text GOT5 → 741741 — Crisis Text Line (24/7). o
Dial 211 (or visit 211.org) — statewide connection service that can route you to local crisis/warm lines (available 24/7).
OASAS HOPEline (substance use support) — 1-877-8-HOPENY or text HOPENY.
County-by-county crisis/emergency lines (A → Z)
Source for county entries: New York’s Mental Health Crisis Lines (by county) (CAPMADCO PDF). For statewide numbers and verification also see NYS OMH/NY.gov.
Albany County: 518-549-6500 — Mobile Crisis Team (24/7).
Allegany County: 844-863-9314 — Care & Crisis Helpline (24/7).
Bronx (NYC): 888-692-9355 — NYC Mobile Crisis Team (24/7; TTY 711; multi-lingual).
Broome County: 607-762-2302 — Crisis Center.
Cattaraugus County: 1-800-339-5209 — Crisis Hotline (24/7).
Cayuga County: 315-251-0800 — Cayuga Crisis Hotline (24/7).
Chautauqua County: 1-800-724-0461 — Chautauqua County Crisis Hotline.
Chemung County: 607-442-6900 — Mental Hygiene Crisis Services (24/7). c
Chenango County: (number listed as) 877-369-(MCAT) — Mobile Crisis Assessment Team (MCAT) (24/7) — see local county site for full dial sequence.
Clinton County: 866-577-3836 (TTY 877-829-1278) — Clinton County Crisis Hotline.
Columbia County: 518-292-5499 — Columbia County Mental Health Crisis line (24/7; walk-in center hours noted).
Cortland County: 607-756-3771 — Cortland County Mobile Crisis Support (hours vary; see county).
Delaware County: 315-732-6228 or 844-732-6228 — Mobile Crisis Assessment Team (MCAT) (24/7).
Dutchess County: 845-485-9700 or 877-485-9700 — Dept. MH Crisis Services (24/7); stabilization center walk-in available.
Erie County: 716-882-4357 — Crisis Services Hotline (24/7).
Essex County: 518-873-3670 — Essex County Mental Health (24/7).
Franklin County: 518-483-3261 — Citizen Advocates (24/7). capmadco.org
Fulton County: (listed as) 988 National Hotline Service (24/7) — local county materials reference 988.
Genesee County: 585-283-5200 — Genesee County Mental Health Services / Crisis Services.
Greene County: Day: 518-622-9163; After-hours: 518-622-3344 — Mental Health Community Clinic / Mobile Crisis (extended hours listed).
Hamilton County: 1-800-533-8443 — Hamilton County Mental Health Emergency Crisis Line.
Herkimer County: 315-732-6228 — Mobile Crisis Assessment Team (MCAT) (24/7).
Jefferson County: 315-782-2327 — Jefferson County Crisis Services (24/7).
Kings (Brooklyn, NYC): 888-692-9355 — NYC Mobile Crisis Team (24/7; TTY 711).
Lewis County: 315-405-0696 — Behavioral Health & Wellness Crisis (Lewis).
Livingston County: 211 (Finger Lakes Region) — use 211 (24/7) to reach local crisis services.
Madison County: 315-366-2327 Ext. 1 — Mental Health Department (24/7).
Monroe County (Rochester): 211 / Monroe County Crisis Services (211 used as primary routing; local crisis services 24/7).
Montgomery County: 518-842-9111 — St. Mary’s Hospital (24/7).
Nassau County: 516-227-8255 — Mobile Crisis Team (24/7). (In-person hours and overnight phone coverage noted on county.)
New York County (Manhattan, NYC): 888-692-9355 — NYC Mobile Crisis Team (24/7; TTY 711).
Niagara County: 211 or 716-285-3515 — Crisis Services Coordination (24/7).
Oneida County: 800-678-0888 — Oneida County Mental Health Hotline (noted hours approx. 8:30am–6:30pm M–F; check county for 24/7 options).
Onondaga County (Syracuse): 315-251-0600 — Onondaga County Suicide, Crisis & Telephone Counseling (24/7).
Ontario County: 211 or 800-310-1160 — Ontario County Crisis Services (24/7).
Orange County: 800-832-1200 — Orange County Crisis Call Center (24/7).
Orleans County: 585-283-5200 — Care & Crisis Helpline (24/7).
Oswego County: 315-251-0800 — Crisis Support Line (24/7).
Otsego County: 844-732-6228 — Mobile Crisis Assessment Team (MCAT) (24/7).
Putnam County: 845-225-1222 — Putnam County Crisis Hotline (24/7).
Queens (NYC): 888-692-9355 — NYC Mobile Crisis Team (covers Queens; 24/7; TTY 711).
Rensselaer County: 518-270-2800 — Dept. of Mental Health (24/7).
Richmond (Staten Island, NYC): 888-692-9355 — NYC Mobile Crisis Team (24/7; TTY 711).
Rockland County: 844-255-2478 — Behavioral Health Response Team (24/7).
St. Lawrence County: 315-401-1329 — St. Lawrence Psychiatric Center Mobile Integration Team (also lists Reachout Hotline at 315-265-2422).
Saratoga County: 518-292-5499 — Mental Health Crisis Response Team.
Schenectady County: (listed) 988 National Suicide & Crisis Lifeline — reference to 988 (24/7) for crisis.
Schoharie County: 844-732-6228 — Mobile Crisis Assessment Team (MCAT) (24/7).
Schuyler County: 607-272-1616 — Suicide & Prevention Crisis Service (hours 10am–1am listed).
Seneca County: 211 / Finger Lakes Crisis Line — 211 noted as primary (24/7).
Steuben County: 211 / Mental Health Crisis Intervention Program (through Steuben Community MH Center) — 24/7.
Suffolk County: 631-952-3333 — Behavioral Health Services Crisis Hotline (24/7).
Sullivan County: 845-790-0911 or 800-710-7083 — Mobile Mental Health (24/7).
Tioga County: 607-687-4000 — Tioga County Mental Hygiene Clinic (9am–5pm M–F), after-hours: call Sheriff at 607-687-1010 and ask for Mental Health; Tioga Mobile Integration Team: 844-435-7648.
Tompkins County: 607-272-1616 — Behavioral Health Mobile Crisis Team (after-hours/weekends listed).
Ulster County: 800-832-1200 — Mobile Mental Health (ASFL) (hours 10am–10pm noted).
Warren County: 518-741-6099 — AMH Mobile Crisis line.
Washington County: (listed as) 988 National Suicide & Crisis Lifeline (24/7) — local materials reference 988.
Wayne County: 315-946-5722 — Behavioral Health (Wayne County) (business hours listed; 211 afterhours lifeline also referenced).
Westchester County: 914-925-5959 — Crisis Prevention & Response Team.
Wyoming County: 585-283-5200 — Wyoming County Crisis Line (24/7).
Yates County: (listed as) 988 National Suicide & Crisis Lifeline (24/7) — local materials reference 988.
A few important notes & tips
The list above comes from a statewide county compilation PDF and NYS OMH pages (links cited). Local county-operated lines sometimes route to regional numbers (e.g., 211 or 988). Use 988 (call/text/chat) or 211 if you’re unsure — both will route you to immediate local supports.
NYC (all five boroughs): The NYC Mobile Crisis Team number 888-692-9355 serves Bronx, Kings (Brooklyn), New York (Manhattan), Queens, and Richmond (Staten Island). If a borough wasn’t explicitly named in the PDF, it’s still covered under that NYC number.
For veterans in crisis: call 988 and press 1, or text 838255 to reach the Veterans Crisis Line.